Seat(s): Nothing much has changed in this row since our last Delta First Class Review of an A320. The noticable difference we see is that the top of the seatback is slightly curved in around the head. Otherwise, this is the same reasonably-wide, well cushioned and familiar seat with decent legroom thanks to the cutout in the bulkhead.
Tech/Connectivity/Entertainment: If $20+ for a full flight of internet access is a bit much, then you’ll want to pace yourself with the complimentary copy of SKY magazine (we sure miss the SkyMall catalog). If you just NEED to stare at a screen, just fire up Delta Studio with your wi-fi enabled device for streaming movies, TV shows and specialty programming from within the plane (so long as your device isn’t an Android Phone or Windows tablet). The huge minus is that you’ll likely need your own reserve power source on longer flights. These aging workhorses of the Delta fleet are sans power ports.
Food: This is the second in as many flights that we’ve seen meal service start in the back of the first class cabin so we were bummed to find our choice of entrée was gone by the time the flight attendant got to us. The calzone we ended up with wasn’t bad and certainly better than the pre-arrival monstrosity we got aboard a Delta A330 in Economy Comfort (now Comfort Plus) awhile back.
Service: Outside not getting the meal we wanted, It was a good day for Delta. Our flight attendant balanced courtesy with efficiency like a champ. Everything was nicely orchestrated with drink offers magically timed and smiles with every request.
Rating: 3 hops (of 5).
Route Flown for this review: Salt Lake City (SLC) – Newark (EWR)
How we got em’: This was a last minute business trip booking with company money so it wasn’t cheap. Luckily for us, we needed to meet a spending requirement to get a 100,000 Amex Membership Reward point bonus and this (along with our other travel plans) helped a lot.