Airport Lounge Name: Porter Lounge (Gate area)
Location: Toronto Billy Bishop (Downtown)
< Seating: You might think you’ve stumbled into an airline lounge without paying.
You did, sort of.
Porter Airlines gives all paying passengers access to their lounges. In the case of their Downtown Toronto (YTZ) hub, the lounge IS the gate area. Instead of sad rows of connected armrest-free chairs, you’ll find leather loungers, nicely sectioned office-style armchairs and even a few retro lounge chairs. I guess those are for you, young urban traveler. ..or Dr. Evil.
Food: We’re told that there are often a few other choices but our late-day, midweek visit shows that Porter doesn’t want to spoil your dinner. Almonds appeared to be the lone snack while we were there. Complimentary lounge-style non-alcoholic beverages are available but happy hour (booze) will have to wait until you’re on the plane.
Wi-Fi: Wi-fi is fast and free in the Porter Airlines Lounge. But get your surfing in before the flight, the wi-fi ends as you board the plane.
Service: You won’t need to check into the lounge, so your exposure to staff is limited unless you need to speak with someone about your flight. At the head of the lounge is a help desk staffed with agents to help make changes or answer questions. The counter staff on our visit was friendly and helpful.
Summary: If you’re able to appreciate the level of service Porter Airlines provides in the air, you’ll be baffled that they throw in lounge amenities too. This large room stacks up with paid-membership domestic lounges with comparable beverage and snack service, superior business center and good wi-fi. If there’s business to be done in Toronto, Porter Airlines is our fave.
How to get in: Buy a ticket to fly Porter Airlines from Billy Bishop Airport in Downtown Toronto (YTZ). Because this is the ONLY waiting area at this airport, Air Canada customers also get to enjoy the perks of this lounge area before boarding the short flight to Montreal.
Hops: 3 (of 5).