Hotel Name: Sheraton Düsseldorf Airport
Location: Düsseldorf (Germany)
Room Type: Superior Queen
The Room: This Superior Queen room at the Sheraton Dusseldorf is on the small side of average where size is concerned but sufficient for a quick stay. The king size sweet sleeper bed was comfortable and consistent with what you’ll find at a majority of Sheraton hotels. It should make easy work of absorbing the few hours of sleep you missed on the plane. Best of all, someone paid attention to soundproofing when this place was built. The room is very quiet.
Your mini-bar is very lightly stocked with mostly non-alcoholic choices. Adorably packaged snack mixes are offered in jars but there’s little else to snack on outside room service. Your coffee maker is one-cup-at-a-time and designed with espresso in mind. Packets for 2 cups of each regular and decaf are provided.
Service: On our visit, service at the Sheraton Dusseldorf was pushing the limits of a 4 star hotel for the better. Missed wake-up calls were followed up by a visit (by a real person!). Help figuring out how to take the train to Frankfurt after a flight cancellation was provided with a smile (along with stern advice about having the airline pay for our ticket) and a pleasant, soft-spoken attitude seemed to be the rule, not the exception.
Wi-fi/Connectivity: Wi-fi comes with a charge and didn’t work well in our room, but a reliable, free signal is available in the lobby. Like many or most Sheraton hotels there’s a nice, open business area with internet-connected computers and a station for printing boarding passes.
Overall: There aren’t many things better than having a bed in walking distance after an overnight flight. That’s why I, along with others who dread the idea of finding a cab, shuttle bus or tuk-tuk before fighting rush-hour traffic love when we hear that our hotel is actually connected to the airport. The Sheraton Dusseldorf airport is one such beautifully attached hotel. Just a few steps outside gets you into this mid-grade haven of deep sleep.
Rating (Room-only): 3 hops of 5
How we got it: This room isn’t really an “upgrade” in the classic sense, but we think it’s a huge plus to be able to roll off of a trans-Atlantic flight and into a “Sweet Sleeper” bed…or any bed for that matter. Day rates are available if you’ve got a long connection and want to get a long-ish nap in. In this case, they were able to combine a day rate with an overnight rate to accommodate an early arrival and midday departure the following day. It’s best to call well in advance if you’re making a similar arrangement.