Aircraft: 767-300 (76L)
Seat maps: Delta | SeatGuru
Seat Info: 1D
Class: Delta One Business Class
Seat(s): Seated or slightly reclined, this isn’t a terrible seat. You’ll get very good separation from the aisle here in 1D thanks to the large console that alternates sides in each row (eg. 2D’s console separates you from the window and puts you much closer to the aisle). Unfortunately, it’s the console that makes this seat feel very confined when it’s nap time.
Width matches the 21″ we got in Virgin Atlantic’s Premium Economy on our return so it’s tough to be impressed. Legroom is fair but if you’re taller, the slope up to the footwell might be a little restrictive but otherwise good.
Seats here in row 1 of Delta One Business Class seat get middle-of-the-road reviews because of the nearby galley noise. What’s not clear is why noise is an issue when the seat is fairly well separated from the galley. Should it sound like a construction site beyond the forward washrooms? On this flight, commotion and confinement combined for very little restful sleep.
Tech/Connectivity/Entertainment: Free from wi-fi, you’ll have time to catch up on movies and shows on your personal TV. There’s lots to choose from, so if you’re forced to give into the clanging noises coming from the galley and are up all night, there’s a good chance you’ll find something to watch.
If you’re bringing your own entertainment, plugging in is easy with an elbow-high outlet just above your console. Just above it is an adjustable light for reading or filling out customs forms.
Food: Our take on the food is mixed. It all started on a good note with a shrimp appetizer and salad course, both fresh and tasty. We chose the beef tenderloin that was oddly very rare but was tasty enough…for sky food.
The desert cart offering was as robust as we’ve seen on a US based carrier. A nice selection of pastries, cheeses and build your own sundae options were offered to top off dinner service.
We chose a Portabello Mushroom & Gruyere Omlette for breakfast but we may as well have chosen plain egg whites and boxed potato hash browns. Flavor was absent from all but the fruit in this course. Shout out to salt.
More pics from this flight.
Service: When not throwing things around the galley, the flight crew was cheerful and timed the in-flight service like pros. While there was no outright display of exceptional-ism, the team’s handling of the day-to-day duties made it seem that they’d be able to handle the crankiest of business traveler.
Rating: 2 hops (of 5)
Route Flown for this review: Newark (EWR) – London, Heathrow (LHR)
How we got em’: This the first segment of a one-way business class award trip using Delta SkyMiles.