Airline: JetStar Asia
(or JetStar Japan – JetStar Pacific – JetStar Airways)Aircraft: Airbus A320
Class: Economy (Premium Exit)
- The Seat: There’s not enough room for cartwheels, but it’s a pretty luxurious upgrade from a typical seat aboard this JetStar Asia (or JetStar Japan, JetStar Airways, Jetstar Pacific) all-economy plane. You get roughly 6 to 8 extra inches of legroom here and in row 12. The added benefit of row 13 over row 12 though is that these seats have full recline (thanks to the absence of an exit door behind them). The window seat armrest is attached to the door, but less of a nuisance than is the nubby ones you see in exit rows of similar aircraft.
Service:The pre-flight exit row briefing was probably the most time I’d ever spent pretending to listen to someone. Dull (and as important) as it was, it gave me a good feel for the courteous nature of the crew. Everything here was efficient and friendly. Save for the poor guy who tried to nab an exit seat for free and was swiftly told to move to his assigned seat.
Food: Blech! There were no hot food options on this short flight between Singapore and Kuala Lumpur, but I had pre-ordered a cold, quick lunch via the airline’s website when booking. The chicken-loaf, mayonnaise sandwich type thing was pretty awful but barely on the safe side of edible, so I managed to scarf it down. If you’re on a shorter JetStar flight, I’d be willing to bet anything at the airport would be better so grab something pre or post flight.
Special note: Web check-in isn’t allowed for exit row seats which may mean having to wait in a longer line at the airport.
Summary:. There’s a lot of value in this exit row upgrade. Prices at the time of this review ran between $15 to $25 (USD), a fee that’s far less off-putting than those of US and European discount airlines. Wrapped with friendly service and whatever food you bring aboard on your own, this could turn out to be a pretty nice flight!
Rating: 4 hops (of 5).
Strategy:Book your JetStar Asia flight early to make sure you get a seat in the second of the two exit rows aboard this plane (seats in row 12 have zero recline). Upgrade from “Starter” fare or purchase the more flexible “Starter Plus” fare which allows you to choose these seats at no additional charge.