Westin – Downtown Minneapolis, MN
Location: Centrally located in Downtown Minneapolis, The Westin is steps away from shopping, major sporting events, nightlife and entertainment. Thanks to the city’s downtown skyway system, you don’t even have to step outside to get to most of it!
Service: Basic to Above Average. Minimal exposure to front desk staff but they were friendly and helpful when requesting amenities (forgot a toothbrush). Upon arrival we were greeted professionally, but with a somewhat cold approach. Nothing VIP-like about it. Housekeeping staff was warm and friendly by contrast (we tipped them well).
The Room: Somehow I thought, considering it’s historic setting, the rooms would have something unique. Perhaps something that projected the history of the building, the city or anything local. What we found was a room that could be best described as “mildly elegant” or “a comfortable bunker”. Most everything was hovering just above acceptable; Good sized flat-panel TV, Spacious bathroom (but with surprisingly small shower), comfortable beds and work area, well stocked mini-bar and amenities. What surprised us was the odd, square window that faced the reflective glass of the building just across the back alley of the hotel. What’s odd about the view is that it’s not half-bad as it reflects a pretty nice panorama off of the aforementioned reflective glass (see the picture below). That said, we didn’t get much light in the room, making it a little bunker-like. The beds were of Westin’s standard “Heavenly” variety. I slept well…especially with such little light getting in the room.
Restaurant/Bar: Only had 1 drink at the bar during my stay and didn’t have time to sample the lobby restaurant although it looked elegant and reasonably comfortable. No sign of a rate-inclusive breakfast (continental or otherwise).
Lobby: Interesting layout. Guests must navigate around the lobby bar/restaurant to get to 2 small kiosks that serve as the front desk. Not sure if it’s permanent or if there are future plans for something more elaborate. Business center and relaxation area exists as you further navigate your way toward the elevators near the very back of the main floor.
Overall: A great choice if convenience matters. With so many new options in Downtown Minneapolis, however, I might be tempted to try something els next time. Rooms are comfortable, clean and offer up mini-bar snacks and “heavenly” beds, but if you’re after a view (and sunlight), ask for a room in the front of the hotel.
Rating: 4 Hops (out of 5)