Lounge:KLM Crown Lounge – Houston (IAH) Where: D Terminal near Gate D8
Seating: The 4 obnoxiously tall-backed spinny chairs at the front of this KLM Crown Lounge seem useless…but look pretty cool. In a pinch I suppose you and your 3 colleagues could sit in an awkward circle using your briefcases as a table.
There’s plenty of normal seating here from cushy cube loungers to half bench-half chair café seating near the center food and drink buffet. Seating is sectioned nicely creating more intimate areas for calmer lounging.
Food/Drink: It’s best lounge spread at IAH. By that I don’t mean it’s an exceptional buffet for an international terminal club but with cold cuts, veggies, pasta salad and a few other premium food offerings on our evening visit, it was points above what we would have found in any United Club here.
Wi-fi/Connectivity: Grab a password at the front and you’re connected. We got reasonable speeds for general web browsing, light video streaming and simple functions like e-mail and social networking.
Service: The front desk agent was quick to point out that the lounge was closing in just over an hour. Reminders like this might seem a little off-putting to some but it’s a good thing to know if you’re using the pay-per-visit level Priority Pass or are buying your way in another way. The lounge was well maintained throughout our visit and kept very clean.
Showers: No showers.
Summary: My attempts at visiting IAH United Clubs had me walking out within 10 minutes to go find an empty gate. It’s just one reason I agree that this is the best lounge at IAH. Reasonable food options and good seating options with separation add to a handful of other reasons that this is a worthy upgrade.
Rating: 3 hops of 5. (Rated as an international lounge.)
How to get in: Delta Sky Club and upper-elite SkyTeam members are in. KLM Lounge Houston (Crown Lounge) also accepts Priority Pass.