Airline/Club Name: Plaza Premium Lounge
Location: KUL- Kuala Lumpur Int’l
Terminal/Concourse: Satellite Terminal
Notes: The long rows of lounge seating aren’t ideal as I prefer more compartmentalized, sectioned-off seating but there was enough room to stretch out and grab a bite. Cafe style and bar-stool seating is convenient for those looking to just pop in and out. There’s a good variety of food for this class of lounge with a few entrees, soups and salad options. Small pastries were available for afternoon tea as well. Beverages are average and with the exception of the single beer tap, non-alcoholic.
I could probably spend a good amount of time just touring this airport. There’s top-notch shopping, food options, viewing areas and even the mini-jungle I show at the front of my video review. But as it was, my mission was to review this lounge and thankfully it’s a decent one. A decent selection of food, good seating and work areas (albiet a little worn) and helpful staff leave this Plaza Premium Lounge in the slightly-above-average category.
Service: Front desk staff were friendly, efficient and helpful. Buffet was constantly re-stocked.
Convenience to gate: The lounge is on the mezzanine level in the most central part of the terminal so you’re facing equal distances to most gates. Allow up to 15 minutes on top of your airlines recommended time to arrive at the gate.
How I got in/Strategies: Priority Pass. If you’re not particularly loyal to a specific airline or don’t travel enough to justify the cost of a full lounge membership, I highly recommend joining. You can also become a member directly or buy individual passes at the lounge or by visiting plaza-network.com. If you’d like to buy a pass in advance and are paying in British Pounds (GBP), try goSimply. Other options are available to holders of certain Citibank and American Express credit cards.
Rating: 3 hops (of 5)