Airline: Japan Airlines (JAL) Aircraft: 777-300 Seat maps:SeatGuru Seat Info: Seat 1A Class: First
Seat(s): In the class of seats not comparable to a New York City studio apartment (See Etihad), we’re pretty happy with the space and comfort provided by this Japan Airlines 777-300 First Class Suite. You’ll have good legroom while seated and generous width both upright and while sleeping.
Custom designed airweave mattress pads and pillow are provided with turn-down service along with a duvet. We didn’t sleep on our flight but found the bed to be plenty wide and well cushioned. We also like the easily accessed seat control from either sit or sleep position.
Tech/Connectivity/Entertainment: Japan Airlines JAL Sky Wi-Fi was impressive. We weren’t streaming live video or doing anything that might have over-taxed the system but the connection was snappy.
You’ll have just one outlet to charge your personal electronics. On the longer flights these planes fly there’s plenty of time to charge all your doo-dads but make sure you bring a long cord if you plan to use them while they power-up. The outlet is placed closer to the TV than to the seat, so it’s a bit of a reach.
Food: Our pre-flight research sold us on the Japanese dinner menu on this Japan Airlines hop from Frankfurt to Tokyo.
It was the right choice.
From the Kozara round of starters to just before the desert round we were extremely happy the meal. Early courses of Japanese Lobster and Mushroom Soup, Smoked Salmon and Sea Bass Sashimi led to a main of Miso Grilled Duck. Presentation and taste won in all rounds but desert, where only presentation gets a high-five. But that’s just because we don’t like red bean…and the pastry we were served was full of it.
As lovers of western breakfast, we went with a simple quiche and sausage plate. This morning meal was a lot less grandiose in its size and presentation but was still a tasty and elegant pre-arrival fillup.
Service: Personalized service becomes a lot easier when less than half of your 8 seat cabin is full but was still very impressive on our flight. The crew seemed a step ahead of me the entire flight from wine & sake reccomendations the second I thought “Maybe I’ll try the sake”. Each meal course was timed and presented beautifully and flight attendents carefully weaved in great stories about their life in Japan and tied their hometown (prefecture) to the meal courses and reccomendations for my stay in Japan. This was a world class crew that balanced professionalism with personalization and timing like a perfect storm storm of in-flight luxury.
Rating: 5 hops (of 5).
Route Flown for this review: Frankfurt (FRA) – Tokyo, Narita (NRT)
How we got em’: This was a big sliver of a OneWorld award itinerary using US Airways Dividend Miles. The gang at PointsPros found a great all-first class trip using a handful of miles to North Asia (via Europe).